Please try to disable your antimalware software and remove VPN temporarily to see if you could run Dropbox successfully. By the way, privacy programs, such as VPN, could also result in Dropbox setup with a white screen. There is a possibility that your antivirus software and firewall prevent you from logging in to your Dropbox account. Turn off Virus Protection and Check Firewall Settings Then, run the Dropbox application again to see if the Dropbox white screen issue persists. Select all cached files and folders, right-click them, and choose Delete. Note: On a Mac computer, you should copy and paste ~/Dropbox/.dropbox.cache from the Go menu to get that. Copy and paste %HOMEPATH%\Dropbox\.dropbox.cache in the box and hit OK to open the Dropbox cache folder. Open the Run dialog by pressing the Windows R keys at the same time. Here we take clearing caches on Windows as an example to show you detailed guides: So, you can clear Dropbox cache to resolve Dropbox blank white screen during setup. Excessive cache files may not only lead to Dropbox filling your hard drive but also cause Dropbox access denied. Remove Dropbox Cache from ComputerĬache storage is an automatic process, the longer you use Dropbox, the more cache you may save. Please wait a few seconds and run Dropbox again to see if you can set it up correctly. Press and hold CTRL, Shift, and ESC keys on the keyboard simultaneously to launch Task Manager. This can be helpful to fix most desktop Dropbox problems. If you experience a white screen issue when trying to set up or restart the Dropbox program, you can try restarting it first. Make sure you are connected to the network when you run the Dropbox app. To resolve “set up Dropbox blank screen” on the desktop app, you can try the following methods. How to Solve Dropbox Blank Screen on Desktop App in 4 Ways ➯ There are problems with the Dropbox server, causing Dropbox captcha blocked, cannot log in to Dropbox, Dropbox not connecting, and other issues. ➯ Your browser settings or plugins are preventing Dropbox from working. Your antivirus software may identify Dropbox as harmful software and prevent it from running. Too many caches may cause Dropbox not able to load on the desktop program or web page. There are several reasons for the Dropbox showing blank screen issue. In fact, the Dropbox blank login screen is a common problem faced by many users. Have you ever come across a Dropbox blank screen while setting up the Dropbox desktop app or logging into the Dropbox website? The panic and anxiety you feel when you urgently need to upload files to Dropbox or access your Dropbox files is real.
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